Sample Collection and Shipping Instructions
Testing will be delayed or not performed if there is missing information or samples are not prepared/shipped accordingly.
Sample Preparation & Requisition Completion
- CSF (3 mL recommended): Send in sterile tube.
- Serum (0.5 – 1.0 mL): Draw blood and collect in a Gold or Red BD Vacutainer® tube for serum collection. Allow blood to clot at room temperature (may require 30 min or more). After clotting, centrifuge at 1000 x g for 10 min at 4°C. Aliquot serum immediately while avoiding red blood cells / blood clot. Note: ACD plasma can be tested although serum is preferred.
- Plasma (for Cytokine and Immune Biomarkers – minimum 1 mL): Draw blood and collect in a Lavender / Purple BD Vacutainer® tube for plasma (EDTA) collection. Gently invert the tube to mix, then centrifuge at 1000 x g for 10 min at 4°C. Aliquot plasma immediately while avoiding red blood cells.
- Please make sure all tube caps or closures are tight and will not leak; we highly recommend that non-screw cap closures be secured with Parafilm to prevent leaks.
- Samples must be accompanied by a Mitogen Dx requisition and must include the following information:
- Patient full name,
- Patient date of birth,
- Patient PHN,
- Collection date and time,
- Referring lab contact information (including fax number and email address), and
- Tests requested.
Shipping
- Mitogen Dx requisition must accompany the sample in the outside pouch of the sample bag (not inside the bag with the sample).
- Samples must be individually bagged for each patient.
- Serum: Samples must be refrigerated until shipping, then shipped with ice packs.
- CSF: Samples must be frozen and shipped on dry ice if possible. If both serum and CSF are shipped together, they should be shipped
- Only ship samples Monday to Thursday. Samples shipped on Thursday must be sent with overnight delivery to arrive during Mitogen Dx business hours the following day.
- Avoid shipping on a date that would have the package arrive at MitogenDx on a Canadian or Alberta provincial holiday.
- Shipments received outside Mitogen Dx business hours could cause delays in process and samples may be compromised.
- Tracking numbers should be retained for delivery confirmation.
- If problems arise or your package is not delivered promptly please email lab@mitogendx.com
Send Samples
And Requisition
Form To
Mitogen Diagnostics
3415C 3rd Ave NW
Calgary, AB
T2N 0M4
CANADA
Additional Information
*Accurate and complete MitogenDx requisitions ensure that samples can be processed in a timely manner. Submission of incomplete / non-MitogenDx requisitions will result in processing delays which MitogenDx cannot be accountable for. Fees may be applied.*
Results typically follow 5-10 business days after receipt of sample (dependent on the test(s) requested). Specific test turnaround times are listed on the corresponding webpages of any given test.
Turnaround time begins when the sample is registered in the system and NOT when it arrives at the lab.
All clinical results will be faxed directly to referral labs and cannot be provided to physicians or patients. Direct-to-customer results will be sent to the customer.
If you are a referring laboratory and have not received a report after the indicated turnaround time, other reflex tests may have been indicated. Please contact us by email at lab@mitogendx.com